- Remove all task assignments from the user you want to delete.
Important: You must also remove the task assignments which the user completed.
- Click Administration -> User in the left module bar.
- Select the user and click Delete.
- Click Administration > Softkeys in the left module bar.
- Select the softkey and click Delete or Deactivate.
If you deactivate the softkey, you can reactivate it later -- provided you have an unused Across license.